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Accessibility for the deaf and hard-of-hearing

Deafness is an invisible disability that’s more common than you’d think.

Find out about the importance of accessibility for deaf and hard-of-hearing people, and how to make your content and premises accessible to this population.

1.5 billion

The number of people with hearing loss in the world

1 of 4

The number of French people with hearing loss


The percentage of deaf people who wear hearing aids

Deaf and hard-of-hearing people sometimes face major communication obstacles.

As well as complying with the various laws on accessibility for people with disabilities, there are some simple things you can do to make their lives easier, and yours too!

Facilitating understanding during exchanges

It can be difficult for deaf or hard-of-hearing people to understand speech in certain situations. There are a number of solutions to make communication easier.

Make video and audio content easier to understand

It can be difficult for a deaf or hard-of-hearing person to understand a video without textual assistance…

Improve their safety and understanding of your organization

When faced with certain sounds or organizations, deaf or hard-of-hearing people can find themselves completely lost, as they are often missing part of the information.

Improving acceptance of an assistance dog

Access for assistance dogs, is compulsory by law in France, under penalty of a fine in the event of blatant refusal.Here are a few simple tips to ensure there are no problems when the handler/dog pair arrives.Here are a few simple tips to ensure there are no problems when the handler/dog pair arrives.

Unfortunately, despite the law, assistance dog users are still often refused access… Faced with this situation, we suggest that our beneficiaries and foster families report any refusal of access via our dedicated platform.

These refusals will then be dealt with and a reminder of the law issued. In the event of a repeat offence, a police complaint can also be lodged.

Refusals are also forwarded to OBAC (Observatoire de l’Accessibilité des Chiens guides et d’assistance) for statistical purposes, and for reporting to the relevant authorities, in particular at government level.

Hearing loss is...
  • an invisible disability
  • a daily inconvenience

All operating, acquisition and training costs for the dogs are entirely borne by the Association les Chiens du Silence: the assistance dog is provided free of charge to the person.

Your support makes this mission possible!